Terms & Conditions

We are Film Festival International Ltd, a holding name for a group of international Film Festivals, including but not limited to London International Filmmaker Festival Ltd (London IFF), Festival International du SOF Ltd (Nice IFF), Festival International de Madrid Ltd (Madrid IFF), Filmmaker Festival Berlin Ltd (Berlin IFF), Italys Independent International Film Festival Ltd t/a Italy International Film Festival (Italy IFF & Lombardy IFF), Filmmaker Festival Amsterdam Ltd (Amsterdam IFF). Each event is a company in it’s own right, registered in England & Wales. Our principal place of business is at 56 Addington Street, Margate, Kent, CT9 1QS, UK. Throughout these terms when we mention “we”, “us”, “our” etc., we mean Film Festival International Ltd with the terms relating to each individual event. When we refer to “you” we mean the user and/or browser of our website.

Madrid International Film Festival and Nice International Film Festival are global registered trade marks. The use of these names or derivatives of these names is strictly prohibited.

You are reading the terms and conditions for use of the filmfestinternational.com website. They make a legally binding contract between you and us. Your acceptance of the terms and conditions is made by your browsing our website and is dated to your first use of the website. If you do not accept the terms and conditions or any part of them you should stop using our website immediately.

We reserve the right to make changes to these terms and conditions from time to time which will take effect from the date of posting on the website. Your continued use of the site will mark your acceptance of any changes to the terms and conditions.

We may from time to time display additional terms and conditions on our website, for example in connection with a specific promotion or in connection with the sale of goods or services. If the terms and conditions for use of the website should conflict in any way with such additional terms then the additional terms will prevail.

We do not permit the display of our web pages in any html frame unless we have expressly authorised this.

The images, graphics, text, applets and scripts operating our website (which, collectively, we call “Website Information”) are copyright© Film Festival International Ltd, unless otherwise stated. You may view Website Information in a web browser for private browsing purposes only. Copying Website Information into a computer cache or storage device for private on or off-line browsing purposes is also permitted. You may not make a copy of the Website Information or any part of it for any other purpose without our prior written consent, which may be granted at our discretion (or where we do not own the copyright, we will direct you to the owner themselves for such consent). Nothing in these terms and conditions or on our website constitutes a licence to use or copy the Website Information.

Where practicable, we acknowledge the owners of all trademarks which are referred to in our website.

The Website Information is provided “as is” and we make no representation, endorsement or warranty as to its accuracy. We will not be liable for any action taken (or not taken) in reliance upon the Website Information and such action is taken entirely at your own risk. We reserve the right to make changes to the Website Information to correct any errors or omissions (or at our discretion) without notice and without liability to you.

External websites to which we provide hypertext links are not under our control and we take no responsibility and shall not be liable in any way for their content.

It is a feature of our website that much of the Website Information is contributed to us by many different third parties and we do not control those parties or their information. Opinions expressed within the Website Information are those of the authors and do not necessarily represent our opinions.

In the event that you find any inaccurate information on our website or have any complaint about what we have published please email webteam@filmfestinternational.com. We will investigate on receipt and take such action which we, in our sole discretion, determine as being appropriate having regard to all the circumstances.

We and all other web publishers have no control over the Internet, which is a global public network of computers and the method by which you access our website. As a consequence and in common with most web publishers we take no responsibility for service interruption or the transmission of viruses or other malicious computer code through our website.

Where appropriate, we collect and hold your name, address, email address and similar information, which collectively we call “Personal Data”. We may collect Personal Data from you when you are purchasing items through our website. We adhere to the Data Protection Act 1984/1998. We undertake to maintain your privacy within the framework of the law. We shall not pass Personal Data to any third party unless we have received your permission to do so. If we have received your permission to do so, we will from time to time use Personal Data to inform you of our latest services, offers etc. and the offers or services of third parties.

Our website makes use of “cookies”. Cookies are data held in your web browser. They do not in themselves identify who you are or your other Personal Data to us. They do allow us to monitor your use of our site. For more information on the Cookie Laws, please visit www.aboutcookies.org.

Our guiding principle is that your Personal Data is only held to allow us to support and improve your customer relationship with filmfestinternational.com. If you have any concerns about our use of your Personal Data please email webteam@filmfestinternational.com. We will investigate complaints, act on emails claiming unjustified exploitation of data and take such further action, as we, in our sole discretion, deem appropriate.

So far as lawfully possible, we exclude all liability to you in contract or delict (negligence) (other than negligence by us which gives rise to personal injury or death). We also exclude liability for any consequential or indirect loss, which may be caused to you by us.

We are situated in Great Britain and the law of Great Britain shall govern any interpretation of these terms and conditions. The British Courts shall have jurisdiction in any disputes between us.

All tickets for any Film Festival International Ltd event are non-refundable. This includes but is not limited to Day Tickets to Screenings, Tickets to Networking Events, Tickets to Festival Opening Events and Tickets to our Awards Event. Our event staff reserve the right of admission and their decision is final. Please note that the programme may be subject to change.

We offer Filmmaker Packages for your convenience. All hotel bookings are made by us as a service. Once paid, all money is transferred immediately to the hotel and as such, refunds are not available for any hotel reservations made as part of a Filmmaker Package at any of Film Festival International Ltd’s events.

Fees charged to enter any of Film Festival International Ltd’s events are administrative fees only. It does not guarantee acceptance into any event. It does not guarantee the winning of an award at any event. Entry fees are non-refundable.

Any physical material sent to the Festival for any event is to be done at the expense of the sender. This includes, but is not limited to, Blu-Ray disks, DVD’s, external hard drives, USB flash drives, film posters and any other promotional material. The sender is obligated to pay the postage as well as any import duty incurred.

We will always try to accommodate requests for different beds or other services that are supplied by the hotel, however we can only make this as a request and we can accept no responsibility if a bed requested or any other service is not supplied.

All Sponsorship & Marketing  packages are for the agreed term. All sponsorship must be fully paid in advance and is non refundable, under our clients instructions we will cancel a sponsorship agreement, however any monies paid will be considered paid in advance and will not be refunded if the client cancels the agreement.

We advise that anyone travelling to any Film Festival International Ltd event take out full travel insurance. Film Festival International Ltd will not be liable for any personal injury sustained while attending any Film Festival International Ltd event.